Terms of Service

These Terms of Service (“Terms”) govern your access to and use of ContentLoop (“we”, “us”, or “our”), a SaaS platform that helps creators and marketers turn viral video patterns into publishable social-media content. By creating an account or using ContentLoop in any way, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use ContentLoop.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use ContentLoop. By using the service you represent that you meet these requirements. If you are using ContentLoop on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.

2. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at hypestudio88@gmail.com if you suspect unauthorised access.

You may not share your account with others or create accounts by automated means. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Description of Service

ContentLoop provides tools to ingest video content, extract structural patterns, generate scripts and graphics, and publish or schedule posts to connected social media platforms including LinkedIn, Instagram, TikTok, and Facebook. Features and functionality may change at any time at our discretion.

Use of ContentLoop requires connecting third-party social media accounts via OAuth. You authorise ContentLoop to act on your behalf only to the extent of the permissions you grant during the OAuth flow. You can revoke access at any time from the Settings page or directly through each platform's security settings.

4. Acceptable Use

You agree not to use ContentLoop to:

• Violate any applicable law, regulation, or third-party rights
• Ingest, generate, or publish content that is defamatory, harassing, obscene, or otherwise harmful
• Circumvent, disable, or interfere with security features of the service or connected platforms
• Use the service to send spam, unsolicited messages, or engage in any deceptive marketing practices
• Reverse-engineer, scrape, or attempt to extract the underlying source code or data of ContentLoop
• Use automated scripts or bots to interact with ContentLoop outside of any officially supported API
• Violate the terms of service of any connected social platform (LinkedIn, Instagram, TikTok, Facebook)

We reserve the right to remove content and suspend or terminate accounts that violate these guidelines without prior notice.

5. Billing & Subscriptions

Plans and credits

ContentLoop offers Free, Starter, and Pro subscription plans, as well as optional credit top-ups. Subscription fees are billed in advance on a monthly or annual basis. Credits are consumed when you use certain AI-powered features (e.g. video ingestion, topic generation). Unused credits do not roll over between billing periods unless otherwise stated.

Payment processing

All payments are processed by Stripe. By providing payment information you authorise us to charge your payment method for all fees incurred. You agree to keep your billing information current.

Cancellation and refunds

You may cancel your subscription at any time from the Billing page. Your access will continue until the end of the current billing period. We do not offer refunds for partial periods or unused credits, except where required by applicable law.

Price changes

We may change subscription prices at any time. We will give you at least 14 days' notice before any price change takes effect. Continued use of ContentLoop after the effective date constitutes acceptance of the new price.

6. Intellectual Property

Your content

You retain ownership of all content you create, upload, or publish through ContentLoop, including scripts, graphics, and brand information. By using the service you grant us a limited, non-exclusive licence to process, store, and transmit your content solely as necessary to provide the service.

ContentLoop IP

The ContentLoop platform, including its software, design, trademarks, and documentation, is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of any part of ContentLoop without our express written permission.

AI-generated content

Scripts, topic ideas, and images generated by ContentLoop's AI pipeline are provided for your use. We make no warranties about their originality, accuracy, or fitness for any particular purpose. You are solely responsible for reviewing AI-generated content before publishing it.

7. Third-Party Platforms

ContentLoop integrates with LinkedIn, Instagram, TikTok, Facebook, and other third-party services. Your use of those platforms is governed by their own terms of service and privacy policies. We are not responsible for any actions taken by third-party platforms, including changes to their APIs, suspension of your accounts on those platforms, or the removal of published content.

8. Disclaimers

ContentLoop is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or free of viruses or other harmful components.

We do not guarantee any specific results from using ContentLoop, including engagement rates, follower growth, or content performance on any platform.

9. Limitation of Liability

To the fullest extent permitted by law, ContentLoop and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or your use of ContentLoop shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless ContentLoop and its owners, employees, and contractors from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the service, your violation of these Terms, or your infringement of any third-party rights.

11. Termination

We may suspend or terminate your access to ContentLoop at any time, with or without cause, and with or without notice. Upon termination, your right to use the service ceases immediately. Provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) will survive.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. If we make material changes we will notify you by email or by a prominent notice within the app. Continued use of ContentLoop after changes are posted constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of ContentLoop shall be resolved through good-faith negotiation where possible. If a dispute cannot be resolved informally, it shall be submitted to binding arbitration or a court of competent jurisdiction.

14. Contact Us

If you have any questions about these Terms, please contact us:

ContentLoop
Email: hypestudio88@gmail.com